Shipping Policy

Delivery Policy

At Oaura, we're committed to providing you with a fast, reliable, and seamless delivery experience so you can enjoy your new favorite tote bag as soon as possible. Here's what you need to know about our delivery policy:

Order Processing Times:

All orders are prepared and shipped within 24 to 48 hours by our teams (excluding weekends and public holidays).

Delivery Methods:

We offer free standard shipping on all orders, both domestic and international.

Delivery times:

For standard orders: Please allow 5-7 business days for delivery.

For international orders: Please allow 8-12 business days for delivery.

Please note that these are estimated times and actual delivery may be affected by factors beyond our control, such as carrier delays or public holidays.

Order Tracking:

As soon as your order is shipped, you will receive a confirmation email containing a tracking number. This will allow you to follow the progress of your package until its delivery.

Customer Service:

If you have any questions about your delivery or encounter any issues, our customer service team is here to help. Please do not hesitate to contact us and we will do our best to resolve your issue quickly.

At Oaura, your satisfaction is our top priority. We thank you for your trust and continued support.